Introduction

Data AppCom Ghana Limited is an Information Technology accessories supply company based in Accra, Ghana. The company is registered under the Ghana Company Code 1963 (ACT 179) at the Registrar General’s Department.  Data AppCom sources and supplies quality IT products and provides IT support services to startup companies, SMEs as well as large organizations in both the private and public sectors. Data AppCom caters for all IT product needs, from setting up an office to providing support for large scale corporations.  
Our experienced team is equipped with a broad spectrum of skills and abilities, allowing us to take on any challenge in our field. We have the capacity, facilities, to take on small, medium, and large procurement requests. Our operational principle of collaboration includes cultivating long-term relationships with our clients, suppliers and staff whilst emphasizing our desire to achieve a positive outcome for all parties involved. We are committed to excellence in customer relations and service delivery. 

Our Services
Data AppCom deals in all categories of IT products including:

• Desktop computers and accessories 
• Printers
• Printer toners and ink cartridges 
• CCTV cameras and accessories 
• Laptops and accessories 
• A4 Paper and Thermal Paper

We also provide the following services: 

• POS software and POS systems
• CCTV installations
• Repairs ( Computers and Laptops)
• Web design 
• Networking 
• Software Development

Mission and Vision 

Our mission is to provide branded IT products and support services of superior quality and value to our customers.

Our Vision is to be a leading supplier of IT products, solutions and services by delivering superior quality and value to our customers across the country.

Value Statement

• Quality—we are committed to delivering superior quality services and products to our customers and adding value to their investment. Our procurement processes and systems offer the means by which we can deliver our service and engagements with efficiency.
• Value–We treat our customers' business as ours by providing value for money and obtaining the most competitive prices.
• Innovation–We aim to provide our customers with innovative and efficient IT solutions and services.
• Integrity–We are open and honest in all our transactions to ensure our customers' trust and confidence. 
• Teamwork–We actively encourage teamwork and expect cooperation and support from each team member. 

Our Customer Service Policy 
Data AppCom expects the highest possible standards of integrity and conduct in all matters in true partnership with our customers.   Our operations are based on the following Code of Conduct:

• The customer comes first: The customer’s concerns are taken very seriously, with the appropriate sense of urgency, attention and empathy, confirming understanding before taking action.
• We embrace complaints as opportunities to do better: Instead of reacting defensively, we commit to resolving issues or requests with urgency and clarity.
• We provide honest responses, and do not make promises we cannot keep: - We conduct ourselves with integrity and deliberate carefully before making commitments or promises, because we understand nothing annoys customer’s more than broken promises.

We demonstrate thorough knowledge of our products and services so that we can address situations with optimal solutions. We make sure customers have all the information they need to get the best experience and value from our solutions.  Our primary goal is to surpass customer expectations in every interaction by taking customer feedback and comments seriously.

Compliance with relevant industry laws
Data AppCom fully complies with all relevant and applicable laws and regulations everywhere we do business. We take particular care to ensure the compliance of all employees or sub-contractors acting on behalf of Data AppCom’s in the conduct of our business.

Contact Details

Location  Abeka Lapaz, Accra Ghana
Address  Abeka Lapaz, Accra Ghana
Telephone Numbers +233 (0) 540694467 | +233 (0) 243783880
Email Address info@dataappcom.com | appcomghana@gmail.com